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CONTACT US
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​Email: frommetouessentials@gmail.com
Tel: 919-621-7027

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Frequently Asked Questions

1

Placing an Order

Orders can be placed online or via phone at: (919) 621-7027

2

Payment & Delivery

Once transaction is complete for product purchase; your order will be shipped using USPS or UPS. If a customers prefers another delivery source, please email: frommetouessentials@gmail.com to further discuss appropriate delivery options

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We deliver to all cities and states within the United States. For international orders, please contact us directly.

3

Secure Payment

Secure SSL checkout, or SSL secure shopping, is a process that uses Secure Sockets Layer (SSL) technology to encrypt data sent between a user and a website. This encryption ensures that any sensitive information, like credit card numbers and login passwords, is protected

4

Returns & Refunds

Products that have been open are not eligible for a refund. Products that have been damaged during shipping may qualify for a replacement. The customer may be required to submit pictures of the original product ordered

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From Me To U Essentials will not provide a refund for items lost through USPS or UPS. Tracking numbers are sent for each fulfilled order. If orders are being delivered to an apartment complex or office building; the customer must ensure that the suite or apartment number is listed on the checkout order. Items returned due to an "undeliverable" address will be re-mailed to customer by request. The customer will be responsible for the additional shipping cost associated with re-mailing a product order.

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